For Assistance, you MUST have:
- Photo ID for ALL persons over 18 years of age in the household
- Social Security Cards for ALL persons in the household
- Proof of Income for the last 30 days for ALL persons in the household
- All current utility bills and rent/lease agreement
Electric Utility
- Must be on a Disconnect Notice
- Assistance with disconnect charge ONLY
- If your services are already disconnected, you must pay the reconnection fee and any deposits before we can assist – Receipt or Confirmation Number must be provided for any payments made prior to receiving assistance
- Electric Assistance is available once every 180 days (6 months)
Natural Gas Utility
- Must be on a Disconnect Notice
- Assistance with disconnect charge ONLY
- If your services are already disconnected, you must pay the reconnection fee and any deposits before we can assist –
Receipt or Confirmation Number must be provided for any payments made prior to receiving assistance - Natural Gas Assistance is available once every 180 days (6 months)
Water Utility
- Must be on a Disconnect Notice
- Assistance with disconnect charge ONLY
- If your services are already disconnected, you must pay the reconnection fee and any deposits before we can assist –
Receipt or Confirmation Number must be provided for any payments made prior to receiving assistance - Water Assistance is available once every 180 days (6 months)
Wood, Propane, Assistance with these services are determined based on a case-by-case investigation
Food
- Assistance with food vouchers is determined on a case-by-case investigation
- Individuals that qualify for SNAP benefits are determined on a case-by-case investigation
- Food vouchers are available once every 90 days (3 months)
- Items NOT allowed to be purchased with food vouchers:
Cases of soda
Energy drinks
Pet food
Alcohol products
Tobacco products - Please be aware that we receive a copy of all receipts for food vouchers from Kirby Foods-West Vigo
Rent
- Must be 30 full days behind in Rent
- Must have a letter from landlord stating the amount behind
Prescriptions
- Assistance is provided to individuals who have NO insurance coverage
- All prescriptions are serviced through our prescription vendor (JR Pharmacy)
